FAQ

General Questions

If you cannot find the answer to your question, please reach out to our Sales Department.

  • Where can I buy your trailers from?

    You can buy trailers at any one of our dealers:

    Location:

    • Ontario – Rush Truck Centers 
    • New Brunswick & PEI – Valley Equipment 
    • Nova Scotia - Northeast Truck & Trailer 
    • Quebec – Les Remorques Mond
    • Winnipeg to Calgary – Maxim
    • Edmonton to BC - Summit
    • Maine - Daigle & Houghton powered by Allegiance Trucks and Freightliner of Maine 
    • New York City – Calabrese 
    • Michigan – Scientific Brake Equipment 
    • Upstate New York – Tracey Road Equipment
    • Pennsylvania - Rivers Truck Center
    • Japan - Takahashi Body
    • Australia - Trout River Australia

    *The contact details can be found by clicking on the corresponding logo found on the Home page.


    If you are not located where one of our dealers is, please contact us at 1-902-859-1200 to further assist you.

  • Can I buy replacement parts?

    Yes, contact one of our parts dealers. 


    If your area is not covered, please contact our Parts Manager, Dwayne, at +1-902-853-1614

  • Is there a warranty for my trailer?

    Yes. If you have recently purchased a new Trout River Industries trailer you can submit your documents and activate your warranty here:


    For further assistance, please contact Dwayne at dwayne@troutriverindustries.ca or call 1-(902)-859-1200.

  • What can the trailers haul?

    • Live Bottom: Grain, aggregates, potash, lime, asphalt, topsoil, gravel, coal, and more.
    • Hycube: agricultural products, mulch, sand, wood chips, biosolids, waste, snow, and more.
    • Truck Mounted Live Bottom: Grain, aggregates, potash, lime, asphalt, topsoil, gravel, coal, and more.

  • Can I customize the trailer?

    All units can be customized with different sizes and configurations to best suit your needs. Call your local dealer or contact our sales department to enquire.

  • What is our sidewall material?

    All standard trailers use Hardox AR 450.

  • What options are there for a tarp?

    End-to-end, mesh, semi-waterproof, mentor or electric/ manual side roll as well as flip tarp options. 


    Contact your nearest dealer or our sales department for more information.

  • Are the sidewalls insulated?

    Our standard Live Bottom trailers are insulated with insulation upgrades possible.

  • Where can I get my trailer serviced?

    You can find your closest service center here. If there is no service center in your area, please contact us at 1-(902)-859-1200 and we will be able to assist you.

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